Welcome to w91.watchhousesale.com. These Terms of Service govern your use of our website located at w91.watchhousesale.com and the purchase of products from Sou Wan Limited. By accessing our website or purchasing any product, you agree to be bound by these Terms of Service.

Sou Wan Limited maintains its principal place of business at West Wing, Marina Square, 18 South Horizon Drive, Ap Lei Chau. All transactions and interactions with our website are subject to these terms.

2. Products and Orders

All orders placed on w91.watchhousesale.com are subject to acceptance by Sou Wan Limited. A contract for purchase is formed only when you receive a confirmation email from Sou Wan Limited confirming the shipment of your purchased product.

Sou Wan Limited reserves the right to refuse or cancel any order for any reason, including limitations on quantities available in stock, inaccuracies in product descriptions, or errors in pricing. If a cancellation occurs after payment has been processed, a full refund will be issued to the original payment method.

3. Returns and Refunds Policy

3.1 14-Day Right of Return

Sou Wan Limited offers a 14-day return policy. You have the right to return any product purchased from Sou Wan Limited within 14 days of receiving the shipment. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging with all tags attached.

To initiate a return, you must contact [email protected] to obtain a Return Merchandise Authorization number. Returned packages without prior authorization may not be accepted by Sou Wan Limited. You are responsible for the cost and risk of return shipping unless the return is due to a defective product or an error made by Sou Wan Limited.

3.2 Processing Time for Refunds

Once Sou Wan Limited receives and inspects your returned item, a confirmation email will be sent to you notifying you of the approval or rejection of your refund. If approved, the refund will be processed.

Please note that it takes a minimum of 14 days for a refund to be processed and for the funds to appear in your customer account or credit card statement. This period accounts for the time required for Sou Wan Limited to process the return and the subsequent processing time required by financial institutions.

3.3 PayPal Refunds

If the original payment for the transaction was made via PayPal, the refund will be issued to the same PayPal account used for the purchase. For PayPal transactions, the refund process also requires a minimum of 14 days to complete.

Due to specific local financial regulations and banking procedures in various jurisdictions, PayPal refunds may take up to 30 days to be fully processed and reflected in your account balance or statement. This extended timeline is outside the control of Sou Wan Limited and is determined solely by PayPal and the financial institutions involved in the transaction.

4. Pricing and Payment

All prices listed on w91.watchhousesale.com are in the currency specified on the product page. Sou Wan Limited reserves the right to change prices at any time without prior notice.

Payment must be received in full before an order is processed and shipped. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method.

5. Intellectual Property Rights

All content included on w91.watchhousesale.com, such as text, graphics, logos, images, and software, is the property of Sou Wan Limited or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or products without express written permission from Sou Wan Limited.

6. Limitation of Liability

To the maximum extent permitted by law, Sou Wan Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the website or any purchased products.

7. Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby Sou Wan Limited provides services to you shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising out of or in connection with these Terms of Service shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.

8. Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected] or by mail at West Wing, Marina Square, 18 South Horizon Drive, Ap Lei Chau.